A Health and Safety Update for Homeowners and Pros
A Letter to Our Customers
It’s a challenging and unprecedented time. Your safety and well-being is most important to us. As the situation with Coronavirus (COVID-19) continues to be top of mind, our hearts go out to everyone impacted.
We wanted to share some helpful tips to help you stay healthy and protected at home. Even as we’re doing our part to practice social distancing, our homes will still require care and maintenance — particularly as we’re spending more of our time in them. Pipes will still need fixing, heating and cooling systems will still need servicing, and lawns will still need mowing. And when they do, we want you to feel comfortable and confident in enlisting our service pros on Kozee.
As you continue to care and maintain your homes right now, we encourage you to:
Support Kozee by using local pros:
Many service professionals are small local businesses — and are feeling impacts at this time. While many states and cities have enacted orders regulating business operations, service providers including plumbers, exterminators, electricians and the like are still ready and able to provide essential services at your home. Whenever possible, consider home projects that require little or no direct contact, like exterior projects. These low contact projects are great things to tackle as we head into spring and, if pros have done good work for you on past projects, consider giving their business a boost with good ratings and reviews.
Use the Kozee App:
Minimize contact by using the Kozee app or text and video messaging to connect with pros, discuss project details, and share project photos. Pay your pro through Kozee simply and easily.
Keep sanitation top of mind:
Both you and your pro should take careful steps to clean and sanitize before, during and after in-home services. In particular, be sure to disinfect the expected work area and commonly touched surfaces, such as doorknobs and light switches, in accordance with CDC guidance. And, don’t be afraid to ask your pro to wear protective gear.
Our homes should be the safest and best place to be. Thank you for trusting Kozee and we hope you and yours stay safe and healthy.
– The Kozee Team
Kozee Pro COVID – 19 Guidelines
Respect the homeowner’s safety wishes with Social Distancing – At this time, do not extend a handshake and remain at least 6 feet from any customer.
When possible, wear a mask, gloves and foot covers when inside the home. Wash hands thoroughly and use sanitizer in front of customers.
If you are showing symptoms or around anyone that as been affected, follow CDC Protocols and Health Guidelines.
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